Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

W

7 reviews
a year ago
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Adrian was awesome. He arrived early, was very professional and was able to solve our problem quickly. Although our A/C system is quite old, he was able to repair inexpensively and didn’t try to push us to purchase a new one. We will definitely be calling him again for any future needs!

Susan Willenbrock
5
N

Our AC stopped working over the weekend and I was recommended to a company that won’t be able to come out until later in the week. I am so glad to see the Air Zone Experts truck on my way to work and call to make an appointment. Adrian was able to come out first thing in the morning and I thought I would need a new A/C unit since it’s 25 years old, but Adrian was very knowledgeable and took his time to find out exactly what caused it not to run and answer all my questions. He found out that we have a 5-month-old daughter and know how important it is to have AC running again so he was determined to go look for a replacement part to get our AC run again. After the AC ran again, Adrain took time to show me what I needed to do regularly to maintain the AC unit and even did the follow-up a couple of hours later to make sure the AC unit was still running smoothly. I would call Air Zone Experts again in the future for any HVAC services and will highly recommend them to anyone who needs their HVAC services done and doesn’t want to break their bank account and get the job done. Thank you so much, Adrian. You are such a lifesaver, especially with this Texas heat weather and our daughter.

Huy N
5
E

Air Zone Experts were great. Replacing an AC System is a huge investment in both time and money. Adrian treated us like family. He wanted to make sure we had an option that worked for our family and our budget. I didn’t feel like he was trying to “sell me” on the most lucrative option for his business. He genuinely wanted to ensure we had the best option for us. I actually upgraded to a model slightly higher than his recommendation. After seeing bids from multiple organizations, I know his price was exceptionally reasonable. The day of install, he and his team showed up on time, ready to work. When I saw them placing drop clothes from the doorway all the way to the upstairs unit, I knew attention to detail would follow. I’m glad we chose Adrian and his team and look forward to enjoying the comfort of our new system.

Antwan Edwards
5
A

Adrian was very outstanding, came and fix my furnace on a Sunday before the holiday

Jose Alvarez
5

Adrian is phenomenal! Had a minor issue with my AC unit and Adrian was able to narrow down the issue and resolve the problem for us. He is honesty and won’t try and upsell you on things that aren’t needed. I would highly recommend Adrian for any of your HVAC needs. Thank you so much for your help!

Justin Fitzgerald
5
O

Very responsive, fixed the problem quickly and didn’t try to upsell things that were unnecessary. Called in the middle of a heat wave and they were able to work me into their schedule within 24 hours vs other companies scheduling 2 to 4 weeks out for a basic repair. Very honest and professional. Would highly recommend this company!

Joseph O’Hara
5
T

The owner of the company provided us with expert knowledge and helped us have a better understanding of the maintenance and care of our unit. The repair was handled quickly and the unit is working just fine.We hope to become a long time client. Thanks Adrian

Donald Tasker
5
W

2 reviews
a year ago
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Early in the morning, was trying to get an AC repair company out to the house ASAP. Called two of the bigger players in my area. Left vmail with one, spoke to a person at another, who said she’d get back to me and let me know if they had an opening. Looked on Google, AZE is in my area and had good reviews. Left them a message. Got a call back from a very knowledgeable lady, who was able to give me a service window starting in less than an hour. Adrian arrived, found the problem immediately, fixed it, and I was very impressed with his approach of just fixing what was needed and not trying to sell me a brand new system. I’ll be using AZE again, and they will be my first call. Good people. Thank you Adrian and the Ms.

Mike Wilson

Very knowledgeable, honest and on time. Strongly recommend Air Zone Experts!!! Definitely my AC company for the rest of my time!

Stefan Inocan
5
T

Received a call from my tenants that downstairs A/C won’t turn on… called Air Zone Experts- in Little Elm recommended by friends… in less than 5 min Cristina the best ever customer service/call taker assessed my problem and schedule the service next day first thing in the morning… and it was a Saturday! The specialist showed up promptly when promised,with a great attitude that gave me hope…no hidden service call fees, no extras, fair pricing , excellent service! If you need help like I did ,do not waist your time for a good spending of your money ;either if it’s for a necessary repair or yearly maintenance. Just try this nice family business! Thank you so much!!

Adriana Tudor
5