Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

I’ve found smaller/family owned businesses are far superior than big companies. They rely more on referrals and every customer is important to them. They simply don’t have the bank roll to alienate customers. This company is no different. They were as professional as can be, they dont try to sale things that aren’t necessary, and you know that your business is important to thing. I am 100% happy with the service and I would definitely recommend to anyone needing AC work!

Chad Heroman
5
N

Our AC stopped working over the weekend and I was recommended to a company that won’t be able to come out until later in the week. I am so glad to see the Air Zone Experts truck on my way to work and call to make an appointment. Adrian was able to come out first thing in the morning and I thought I would need a new A/C unit since it’s 25 years old, but Adrian was very knowledgeable and took his time to find out exactly what caused it not to run and answer all my questions. He found out that we have a 5-month-old daughter and know how important it is to have AC running again so he was determined to go look for a replacement part to get our AC run again. After the AC ran again, Adrain took time to show me what I needed to do regularly to maintain the AC unit and even did the follow-up a couple of hours later to make sure the AC unit was still running smoothly. I would call Air Zone Experts again in the future for any HVAC services and will highly recommend them to anyone who needs their HVAC services done and doesn’t want to break their bank account and get the job done. Thank you so much, Adrian. You are such a lifesaver, especially with this Texas heat weather and our daughter.

Huy N
5

Very professional! Took the time to explain the issue. I was impressed and signed up for their twice yearly maintenance which is less than what I was paying with another company. If you are on their maintenance program you receive discounted prices on other services. I received my first discount today by signing up.

Paula Parson
5
E

Air Zone Experts were great. Replacing an AC System is a huge investment in both time and money. Adrian treated us like family. He wanted to make sure we had an option that worked for our family and our budget. I didn’t feel like he was trying to “sell me” on the most lucrative option for his business. He genuinely wanted to ensure we had the best option for us. I actually upgraded to a model slightly higher than his recommendation. After seeing bids from multiple organizations, I know his price was exceptionally reasonable. The day of install, he and his team showed up on time, ready to work. When I saw them placing drop clothes from the doorway all the way to the upstairs unit, I knew attention to detail would follow. I’m glad we chose Adrian and his team and look forward to enjoying the comfort of our new system.

Antwan Edwards
5

Adrian is an amazing person and HVAC technician. It’s extremely rare to find an honest man that has the knowledge and care for customers that I saw today. While others were quoting large sums for similar electrical furnace work, Adrian completed it quickly and at a reasonable cost. I will definitely call him in the future.

Adam Rasheed
5

Always friendly, knowledgeable and thorough with any repairs. Have used for several years with all our heating and AC needs.

Jim Benton
5
T

Received a call from my tenants that downstairs A/C won’t turn on… called Air Zone Experts- in Little Elm recommended by friends… in less than 5 min Cristina the best ever customer service/call taker assessed my problem and schedule the service next day first thing in the morning… and it was a Saturday! The specialist showed up promptly when promised,with a great attitude that gave me hope…no hidden service call fees, no extras, fair pricing , excellent service! If you need help like I did ,do not waist your time for a good spending of your money ;either if it’s for a necessary repair or yearly maintenance. Just try this nice family business! Thank you so much!!

Adriana Tudor
5

I have been using Air Zone Experts for nearly 7 years. I have always been extremely satisfied with the service I receive! I use them for my yearly maintenance and most recently to replace my HVAC system. Adrian is very knowledgeable and makes sure you understand everything you need to make an informed decision. I’ve never felt pressured to do anything that wasn’t needed, and he is incredibly fair on price. He is always on time, if not early most calls, and is always efficient and professional. I would strongly recommend him for all your heating and cool needs!!!

Lisa Graham
5

Had the pleasure of Adrian coming out to service my AC unit. He was very polite, knowledgable and efficient. He is available to answer your question and clearly explain the issue. Highly recommend Adrian and the entire team at Air Zone Experts.

Albert Tan
5
L

Mr. Adrian was on time, very professional. Checked the AC system, made the diagnosed and repaired the issue. He was straight forward and he didn’t try to find or add additional problems to the bill. My husband was the one who found him but he wasn’t home when Mr. Adrian came. I told my husband, we have found the right man for the job and he will now be our go to business for any AC/Heat repair or maintenance.

Lannie & Thomas LaRose
5